Last Updated: August 29, 2026
LUX INFINITY ("LUX INFINITY," "we," "us," or "our") is a private travel and lifestyle concierge platform operated by LEO INFINITY LLC.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit theluxinfinity.com, submit an inquiry or booking request, communicate with our concierge team, or otherwise use our services.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us when you:
Depending on your request, this information may include:
For certain bookings, additional information may be required by the relevant supplier, operator, property, transportation provider, governmental authority, or other third party.
We encourage clients not to provide sensitive personal information unless it is reasonably necessary to arrange or fulfill a requested service.
When you access our website, certain information may be collected automatically through standard internet technologies.
This may include:
We may use cookies, analytics technologies, server logs, and similar technologies to operate, secure, understand, and improve our website.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
We may use personal information to:
We do not use personal information for purposes materially inconsistent with those described in this Privacy Policy unless permitted by law or we provide appropriate notice.
LUX INFINITY operates as a private travel and lifestyle concierge and may arrange or facilitate services provided by independent third parties.
Depending on your request, these third parties may include:
When necessary to obtain a quotation, confirm availability, arrange a booking, or fulfill your request, we may provide relevant information to those suppliers.
We seek to limit information shared with suppliers to information reasonably necessary for the requested service.
Third-party suppliers may independently collect and process your information under their own privacy policies and legal obligations. LUX INFINITY does not control the privacy practices of independent third parties.
LUX INFINITY does not currently collect payment-card numbers, CVVs, or equivalent sensitive card credentials through the LUX INFINITY website.
Where payment is required, payment may be processed through an appropriate third-party payment provider, supplier, operator, financial institution, or other authorized payment method communicated to the client.
Payment providers and suppliers may process financial information according to their own privacy policies, security standards, contractual obligations, and applicable law.
Clients should never transmit complete payment-card information through an unsecured contact form or ordinary email unless specifically directed to an appropriate secure payment channel.
We may use third-party companies to support our operations, including providers of:
These providers may process information on our behalf where reasonably necessary to perform their services.
We seek to use reputable providers and implement commercially reasonable safeguards appropriate to the nature of the information involved.
LUX INFINITY does not sell personal information to third parties for money as part of its ordinary business model.
We may disclose information to suppliers and service providers when necessary to provide requested concierge or booking services, operate our business, protect our legal interests, or comply with applicable law.
Certain privacy laws define terms such as "sale" or "sharing" more broadly than their ordinary meaning, particularly in connection with advertising or cross-context behavioral advertising.
Where such laws apply to LUX INFINITY, we will provide any legally required disclosures and mechanisms for exercising applicable privacy rights.
Where permitted by applicable law, we may use contact information to communicate with clients regarding LUX INFINITY services, destinations, experiences, offers, or other relevant information.
Where consent is legally required, marketing communications will be sent only after obtaining the appropriate consent.
You may request to stop receiving marketing communications at any time by using an unsubscribe mechanism provided in the communication or by contacting us.
Transactional, booking, security, or service-related communications may still be sent when necessary.
Our website may use cookies and similar technologies to:
Third-party analytics or technology providers may also process certain device or usage information.
Where applicable law requires consent for particular cookies or technologies, appropriate consent mechanisms should be presented before those technologies are activated.
Users may also be able to control cookies through their browser settings.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Retention periods may therefore differ depending on the type of information and the circumstances in which it was collected.
When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and operational requirements.
We take commercially reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, network, storage system, electronic transmission, or method of communication can be guaranteed to be completely secure.
Accordingly, while we take reasonable measures designed to protect information, we cannot guarantee absolute security.
LUX INFINITY facilitates travel and lifestyle services internationally.
As a result, information may need to be communicated to suppliers or service providers located in countries other than the country in which you reside.
Those countries may have privacy and data-protection laws that differ from those in your jurisdiction.
Where required by applicable law, we will take appropriate measures concerning international transfers of personal information.
Depending on where you reside and which privacy laws apply to LUX INFINITY's processing of your information, you may have certain rights regarding your personal information.
These may include the right to:
These rights are not absolute and may be subject to exceptions under applicable law.
To submit a privacy request, contact: info@theluxinfinity.com
We may need to verify your identity before processing certain requests.
Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.
California residents may have additional privacy rights under California law where those laws apply to LUX INFINITY.
Such rights may include rights to know, access, correct, or delete certain personal information and, where applicable, rights concerning the sale or sharing of personal information and use of sensitive personal information.
Nothing in this section should be interpreted as representing that LUX INFINITY is subject to a particular California privacy statute where its statutory applicability requirements have not been met.
Where applicable, LUX INFINITY will honor legally valid California privacy requests in accordance with applicable law.
Requests may be submitted to: info@theluxinfinity.com
Individuals located in the European Economic Area, United Kingdom, or other jurisdictions with comprehensive data-protection laws may have additional rights where the applicable law governs our processing activities.
Where applicable, processing may be based on one or more legally recognized grounds, including:
Where applicable law grants additional rights, we will address valid requests in accordance with that law.
LUX INFINITY's website and concierge services are not directed toward children.
We do not knowingly solicit personal information directly from children in violation of applicable law.
Information relating to minors may nevertheless be provided by a parent, guardian, or authorized adult when reasonably necessary to arrange family travel or another requested service.
Our website may contain links to websites operated by third parties.
LUX INFINITY is not responsible for the privacy, security, content, or practices of third-party websites or services.
We encourage users to review the privacy policies of third parties before providing personal information to them.
We may disclose information when we reasonably believe disclosure is necessary to:
If LEO INFINITY LLC or LUX INFINITY is involved in a merger, acquisition, financing, restructuring, sale of assets, reorganization, insolvency, or similar corporate transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, suppliers, or legal requirements.
The "Last Updated" date at the top of this page identifies when this Privacy Policy was most recently revised.
Material changes may be communicated through the website or through another appropriate method where required by applicable law.
Questions, requests, or concerns regarding this Privacy Policy or LUX INFINITY's privacy practices may be directed to:
LEO INFINITY LLC
LUX INFINITY
2710 30th Ave
Astoria, NY 11102
United States
Email: info@theluxinfinity.com
Telephone: +1 (929) 739-9570
Website: theluxinfinity.com
© 2026 LEO INFINITY LLC. All rights reserved.